Early check-in or late check-out may incur additional charges and depends on availability.
3. Identification Requirement
All guests must present a valid government-issued ID during check-in.
Foreign nationals must provide passport and visa details as per government regulations.
4. Payment Terms
Full payment may be required at check-in.
Additional charges (food, amenities, damages) must be settled before check-out.
Accepted payment modes: cash, card, UPI, and bank transfer.
5. Cancellation & Refunds
Cancellations made 72 hours prior to check-in are free of charge.
Cancellations within 72 hours will be charged one night’s room tariff.
No-show bookings are fully chargeable.
Refunds, if applicable, will be processed within 7–14 working days.
6. Modification of Booking
Date changes or booking modifications are subject to room availability and revised rates.
7. Guest Conduct
Guests must behave respectfully and comply with hotel rules.
Illegal activities, misconduct, or damage to property may result in eviction without refund.
8. Damage Policy
Any loss or damage to hotel property caused by the guest will be charged at actual cost.
9. Visitors & Extra Guests
Visitors may be allowed during specific hours and must be registered at reception.
Unregistered overnight guests are strictly prohibited.
10. Smoking & Alcohol Policy
Smoking is permitted only in designated areas.
Illegal substances or hazardous items are strictly prohibited.
11. Liability Disclaimer
Connect Hospitalites is not responsible for loss, theft, or damage to guests’ personal belongings.
Guests are advised to safeguard valuables.
12. Force Majeure
The hotel is not liable for delays or service interruptions due to events beyond control such as natural disasters, pandemics, or government restrictions.
13. Acceptance of Terms
By booking a room at Connect Hospitalites, guests agree to these Terms & Conditions.
